Fitronics Unveils Top-Tier Speakers for ConnectCX and Sports Course Summit 2024

Sports course management software specialist, Fitronics, has set the stage for an unforgettable experience with its top-tier lineup of speakers at the upcoming Sports Course Summit – powered by CoursePro – and ConnectCX event (in partnership with ProInsight). Taking place at Voco St John Hotel in Solihull, these events promise unparalleled insights and inspiration for industry professionals.

Sports Course Summit 07 November 2024

Powered by CoursePro

Robert Larcome from Healthy Heads will delve into the crucial topic of children’s mental health, the significance of social value, and the key things to look for when coaching.

Pocket Rocket Group Director, Nick Mennell, a seasoned sport and fitness professional, will lead the discussion with the national governing bodies panel comprising guests from STA, Swim England and British Gymnastics. During the day, a CoursePro roadmap session will be held, highlighting product updates and new features coming down the line.

Suzanne Gabb, COO of Good Boost, will be offering insights on creating effective retention and growth strategies by using CoursePro data. Activity Alliance will share invaluable insights on disability inclusion in sports.

The grand finale will feature a captivating interview with Myrtha Pools’ consultant and ex-British Olympic swimmer Kevin Burns, shedding light on diversity and overcoming challenges in sports, drawing from his groundbreaking journey as the first black swimmer to represent Great Britain at the 1976 Olympic Games. ● To secure your spot at the Sports Course Summit 2024 and be a part of these transformative discussions, register via [fitronics.com/sports-course-summit-2024](https://fitronics.com/sports-course-summit-2024)

ConnectCX 12 November 2024

In partnership with ProInsight, Fitronics will showcase innovative techniques and technologies to deliver exceptional customer experiences. Jill Spencer will provide key insights into industry metrics and trends, offering a glimpse into the future of customer-centric businesses.

Tamara Bailey, Customer Success Manager at [HireBob.ai](https://hirebob.ai/) will delve into the realm of Artificial Intelligence and its game-changing impact on customer experiences. Darryl Lewis, CEO of Hollywood Bowl will provide an outside industry perspective on putting the customer at the heart of your business.

In addition to other guest speakers, Juan Cuesta, founder of Fitness CX and international speaker from Barcelona, will guide attendees on customer journey mapping to shape unforgettable fitness experiences. As the leisure industry evolves, mastering customer experience is paramount to standing out and thriving in the market. The ConnectCX summit provides a platform to elevate your business, surpass customer expectations, and carve a niche for yourself.

Learn how to cultivate a customer-centric culture, resolve service issues, enhance skills, and elevate satisfaction levels. Don’t miss this opportunity to revolutionise your business ● Register now for ConnectCX 2024 via [fitronics.com/connectcx-2024](https://fitronics.com/connectcx-2024)

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