Everybody Health tackles swim teacher absences

Everybody Health and Leisure has partnered with CoverMe to streamline staffing processes across their nine pools in Cheshire East.

The sheer scale of Everybody Health and Leisure’s Learn to Swim programme – 1,833 swimming classes per week delivered by 159 regular swimming teachers across its pools – meant even a minor disruption due to staff absence had a major ripple effect. Following some process changes, including the implementation of CoverMe, the leisure trust’s 11,000 weekly learners (1,276 babies, 9,153 children and 166 adults) are experiencing a reduction in class cancellations. For Everybody Health and Leisure’s Swim Leads, who manage the programme and coordinate the 159 team members, the CoverMe app has also improved cross-site collaboration. This means teachers are now more willing to travel to other Everybody centres to provide cover for lessons.

Previously, Swim Leads relied on WhatsApp messages, phone calls and Teams chats to source cover when a teacher called in sick or took annual leave.

Jodie Jones, Everybody Health and Leisure’s Aquatics Manager says: “We’ve already seen a significant reduction in cancellations and a huge time saving for our Swim Leads, who now spend less time on cover coordination.”