Pendle turns under- performing suite into inclusive hub

Pendle Leisure Centre’s Feelgood Suite has undergone a significant transformation. As well as more than doubling membership and significantly boosting revenue, the suite has become an inclusive space for people of all ages and abilities to improve their physical health and mental wellbeing, and to connect socially.

Shaun Grant was given six months to reverse the fortunes of the under-used facility when he was appointed centre manager. He immediately took steps to broaden its appeal by opening up the then women-only facility to men, while still offering women-only sessions each morning to meet local cultural needs.

Offering 12 pieces of Innerva’s specialist equipment, the Feelgood Suite now serves people recovering from strokes, living with cardiac conditions and managing mobility, balance and coordination issues. The average age of members ranges from 60 to 70.

“These are people who can’t typically access mainstream gyms. Without the Feelgood Suite, they’d be stuck at home, which could lead to declining health and increased pressure on the NHS,” says Grant.

Feelgood Suite membership has now grown to more than 230 individuals and income has more than doubled, delivering a 66% return on investment.