Retention Convention returns for 2025

Dr. Paul Bedford has announced the return of the Retention Convention, which will take place on Thursday, 25 September 2025, at The Slate Conference Centre, University of Warwick. This year’s theme, Using Data to Change Behaviour, will bring together senior leaders from across the health, fitness and leisure sectors to explore how data-driven strategies can drive retention and commercial performance.

This year’s theme, Using Data to Change Behaviour, will explore how data can drive retention and performance

Hosted by Dr Bedford, the event will feature keynote sessions from Dr Melvyn Hillsdon, ReferAll founder Stuart Stokes, and a panel of leading industry experts.

“We’re proud to welcome Matrix as our lead partner for 2025, demonstrating their commitment to innovation in member retention,” Bedford said.

The invite-only event is expected to attract more than 150 senior professionals from public and private operators, higher education, and global brands. Attendees will also enjoy a gym tour of Warwick’s cutting-edge facilities and have the opportunity to experience a new-to-market exerciser onboarding programme from Pocket Rocket Group and TIME.

A limited number of partnership opportunities remain for brands looking to engage directly with decision-makers in a high-value setting. To get involved, contact: [Paul@retentionguru.co.uk](mailto:Paul@retentionguru.co.uk) or [cheriee@pocketrocket.marketing](mailto:cheriee@pocketrocket.marketing)